Privacy Policy

1. Who We Are

SiteForge is a website builder designed specifically for home service contractors. We are operated by CallForge, Inc. ("we," "us," or "our"). Our contact email is [email protected].

2. Information We Collect

We collect the following types of information:

• Account information: Your name, email address, and authentication credentials when you sign up via Manus OAuth.
• Business information: Business name, phone number, service area, trade type, and other details you provide when building your website.
• Payment information: Billing details processed securely through Stripe. We do not store full card numbers or CVV codes.
• Domain registration data: Registrant contact information (name, address, email, phone) required by ICANN when registering a domain through our Namecheap integration.
• Usage data: Pages visited, features used, and interaction logs to improve the product.
• Waitlist data: Email address and optional trade information if you join our early access waitlist.

3. How We Use Your Information

• To create, operate, and maintain your SiteForge account and published websites.
• To process payments and manage your subscription through Stripe.
• To register domain names on your behalf through Namecheap.
• To deploy your contractor website to Cloudflare Pages.
• To send you service-related notifications (new leads, deployment status, billing).
• To improve our product through aggregate usage analytics.
• To respond to support requests sent to [email protected].

4. Third-Party Services

SiteForge integrates with the following third-party services. Each has its own privacy policy governing how they handle your data:

• Stripe — payment processing (stripe.com/privacy)
• Cloudflare — website hosting and CDN (cloudflare.com/privacypolicy)
• Namecheap — domain registration (namecheap.com/legal/privacy-policy)

5. Data Retention

We retain your account data for as long as your account is active. If you cancel your subscription, your account data is retained for 90 days before deletion to allow for account recovery. Domain registration data is retained as required by ICANN regulations. You may request deletion of your data at any time by emailing [email protected].

6. Cookies

SiteForge uses a single session cookie to keep you logged in. We do not use third-party advertising cookies or tracking pixels. Analytics are collected in aggregate and do not identify individual users.

7. Your Rights

Depending on your location, you may have rights under GDPR, CCPA, or other applicable laws, including the right to access, correct, or delete your personal data. To exercise any of these rights, contact us at [email protected].

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the SiteForge dashboard. Continued use of SiteForge after changes constitutes acceptance of the updated policy.

9. Contact

Questions about this Privacy Policy? Email us at [email protected].